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Submit a Claim

Below you can see examples of typical damages covered under the Motowise Maintenance Plan. Submit your claim using the form below.

Typical Damage Examples

These are examples of minor damages we cover under our maintenance plan.

Repair-Dents-and-Scratches
Covered

Scratches & Scuffs

Minor scratches and dents to painted panels from everyday use

blue-holden-chip-repair
Covered

Stone Chips

Paint chips caused by small debris from everyday driving

rim-damage repair
Covered

Rim Damage

Cosmetic damage to rims and mag wheels from curbs and impacts

tar-removal-service
Covered

Tar Spots

Tar, pitch, or other surface contaminants on vehicle exterior

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Claims Process

1

Register Your Claim

Complete the form below with your details, damage information and photos

2

Get Approval

Wait for confirmation and schedule your repair at our

facility

3

Drop Off Your Car

Leave your car with us and enjoy your complimentary rental for the day

Claim Registration

Fill in the form below to register and submit your claim. If you are already registered, click here.

Please send clear photos of the damaged area

Important Claim Information

  • Claims must be notified within 30 days of the incident

  • A 90-day waiting period applies from policy inception before claims can be made

  • All repairs must be pre-authorized before work commences

  • Maximum coverage of N$ 7,500 (incl. VAT) per approved visit

  • Only damages repairable through cosmetic or paintless repair methods are covered

  • Pre-existing damage is not covered under this policy

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